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Website Terms

Terms & Conditions

Please read these Terms & Conditions carefully before using the Epic Smiles Miami website, contacting our office online, requesting an appointment, or opting in to receive text messages.

Epic Smiles Miami is a brand of ELA DENTAL STUDIO, P.A.
01

Overview

These Terms & Conditions govern your use of the Epic Smiles Miami website, online forms, appointment request features, contact tools, SMS communications, and any related digital services made available through this website. Epic Smiles Miami is a brand of ELA DENTAL STUDIO, P.A.

By accessing or using this website, you agree to these Terms & Conditions. If you do not agree, please do not use this website or submit information through our online forms.

02

Use of This Website

This website is intended to provide general information about Epic Smiles Miami, our dental services, patient resources, office information, and ways to contact or request an appointment with our team.

  • You agree to use this website only for lawful purposes.
  • You agree not to interfere with the security, functionality, or availability of the website.
  • You agree not to submit false, misleading, harmful, or unauthorized information.
  • You agree not to attempt to access systems, accounts, data, or areas of the website that are not intended for public access.
03

No Medical or Dental Advice

The content on this website is provided for general informational and educational purposes only. It should not be considered dental, medical, diagnostic, or treatment advice and should not replace an in-person evaluation by a licensed dental professional.

Dental treatment recommendations can only be made after an appropriate consultation, examination, review of health history, and any necessary diagnostic records. If you are experiencing pain, swelling, trauma, infection, bleeding, or a dental emergency, please contact a dental professional or seek emergency care immediately.

04

Appointments & Online Requests

Appointment requests submitted through the website are requests only and do not guarantee a confirmed appointment until our office contacts you or otherwise confirms the appointment.

  • Our office may contact you by phone, text message, email, or other communication method to follow up on your request.
  • You are responsible for providing accurate contact information.
  • Appointment availability may change and is subject to office scheduling.
  • If you need to cancel or reschedule, please contact our office as soon as possible.
05

Payments, Insurance & Promotions

Information about pricing, insurance, financing, special offers, discounts, or promotions may be provided for general convenience only and may be subject to change without notice.

  • Insurance coverage depends on your specific plan, benefits, limitations, exclusions, and eligibility.
  • Estimated costs are not a guarantee of final patient responsibility.
  • Promotions may have eligibility requirements, expiration dates, or other restrictions.
  • Financing or payment options may be subject to approval by third-party providers.

Please contact our office directly for current details about pricing, insurance, benefits, and available payment options.

06

Privacy & Information Submitted Online

Information submitted through this website may be used to respond to your inquiry, schedule or manage appointments, provide requested information, improve our services, and communicate with you regarding your request.

Please review our Privacy Policy for more information about how personal information may be collected, used, and protected. If you are submitting sensitive dental or health information, please do so only through appropriate secure channels or by contacting our office directly.

View Privacy Policy
07

SMS Terms & Conditions

These SMS Terms apply when you provide your mobile phone number and agree to receive text messages from Epic Smiles Miami / ELA DENTAL STUDIO, P.A.

By opting in to receive SMS messages from Epic Smiles Miami / ELA DENTAL STUDIO, P.A., you may receive text messages related to your inquiry, dental services, appointment coordination, confirmations, reminders, customer support, service updates, special offers, and promotions, depending on the type of consent you selected.

Message frequency varies. Message and data rates may apply.

You can cancel the SMS service at any time by replying STOP to any message. After you send STOP, you may receive a confirmation message that you have been unsubscribed. After that, you will no longer receive SMS messages from us unless you opt in again.

If you need assistance, reply HELP or contact us at office@eladentalstudio.com.

Carriers are not liable for delayed or undelivered messages.

SMS communications are intended for individuals 18 years of age or older.

Your participation in the SMS program is optional and is not a condition of receiving dental services.

For information about how we collect, use, and protect your information, please review our Privacy Policy: https://epicsmilesmiami.com/privacy-policy/

Business Identity

SMS messages are sent by Epic Smiles Miami, a brand of ELA DENTAL STUDIO, P.A.

Message Types

Messages may include inquiry follow-up, dental service information, appointment coordination, confirmations, reminders, customer support, service updates, special offers, and promotions.

Message Frequency

Message frequency varies depending on your request, appointment status, communication preferences, and the type of consent you selected.

Message & Data Rates

Message and data rates may apply. Your mobile carrier may charge you according to your wireless plan.

STOP Instructions

You can cancel SMS messages at any time by replying STOP to any message. After STOP, you may receive a confirmation message that you have been unsubscribed.

HELP Instructions

If you need assistance, reply HELP or contact us at office@eladentalstudio.com.

Carrier Liability

Carriers are not liable for delayed or undelivered messages.

Age Requirement

SMS communications are intended for individuals 18 years of age or older.

08

Third-Party Links & Tools

Our website may include links or integrations with third-party tools such as maps, appointment scheduling platforms, social media, payment or financing providers, analytics tools, review platforms, or communication services.

We are not responsible for the content, privacy practices, security, availability, policies, or terms of third-party websites or services. Your use of third-party services is subject to their own terms and policies.

09

Website Content & Intellectual Property

The text, layout, design, graphics, logos, images, icons, videos, and other materials on this website are owned by or licensed to Epic Smiles Miami unless otherwise stated.

You may not copy, reproduce, distribute, modify, publish, or use website content for commercial purposes without prior written permission, except as permitted by applicable law.

10

Disclaimers & Limitation of Liability

We make reasonable efforts to keep website information accurate and updated, but we do not guarantee that all content is complete, current, error-free, uninterrupted, or suitable for every situation.

  • The website is provided on an “as available” basis.
  • We do not guarantee that the website will be uninterrupted or free from technical issues.
  • We are not responsible for damages resulting from your use of or inability to use the website.
  • We are not responsible for third-party websites, platforms, tools, or services linked from this website.
11

Changes to These Terms

Epic Smiles Miami may update these Terms & Conditions from time to time. Updates will be posted on this page with a revised effective date. Continued use of the website after changes are posted means you accept the updated terms.

Epic Smiles Miami

Need help from our team?

Contact our office for appointment questions, treatment information, or support with SMS communication preferences.